{"id":553743,"date":"2026-10-07T07:48:24","date_gmt":"2026-10-07T07:48:24","guid":{"rendered":"https:\/\/www.newjerseyheadlines.com\/news\/story\/553743\/online-retailer-marc-lobliner-comments-on-why-order-transparency-is-reshaping-ecommerce.html"},"modified":"2026-10-07T07:48:24","modified_gmt":"2026-10-07T07:48:24","slug":"online-retailer-marc-lobliner-comments-on-why-order-transparency-is-reshaping-ecommerce","status":"publish","type":"post","link":"http:\/\/www.northcarolinaheadlines.com\/news\/story\/553743\/online-retailer-marc-lobliner-comments-on-why-order-transparency-is-reshaping-ecommerce.html","title":{"rendered":"Online Retailer Marc Lobliner Comments on Why Order Transparency Is Reshaping Ecommerce"},"content":{"rendered":"<div style=\"font-style:italic;padding:8px 0px\">Marc Lobliner, founder of online retailer Tiger Fitness, comments on a broader ecommerce trend: shoppers increasingly expect clear delivery promises, simple returns, and fast customer service response times.<\/div>\n<p style=\"text-align: justify\"><em>Marc Lobliner, founder of online retailer Tiger Fitness, shares his perspective on a trend reshaping ecommerce: shoppers now expect retailers to be upfront about delivery promises, returns, and how quickly customer service responds.<\/em><\/p>\n<p style=\"text-align: justify\"><strong>NEW YORK &mdash; October 07, 2026 &mdash;<\/strong> Marc Lobliner, founder of <a rel=\"nofollow\" href=\"https:\/\/tigerfitness.com\/\">Tiger Fitness<\/a>, an online retailer, today offered his perspective on a trend he sees reshaping how ecommerce businesses compete: a growing shopper expectation for transparency at every step of an order, from the moment it is placed to the moment it arrives.<\/p>\n<p style=\"text-align: justify\">&#8220;Shoppers today aren&#8217;t just comparing prices. They&#8217;re comparing how honest a retailer is about what happens after you click buy,&#8221; Lobliner said. &#8220;Will the order arrive when it was promised? Is the return process actually simple, or does it only look simple on a page? How long does it take to reach a real person when something goes wrong? Those are the questions that decide whether someone comes back.&#8221;<\/p>\n<p style=\"text-align: justify\">A shift from price to process<\/p>\n<p style=\"text-align: justify\">Lobliner pointed to a broader shift across online retail: competition has moved beyond price and selection into the mechanics of the order itself. &#8220;For years, the pitch was simply the lowest price or the biggest selection,&#8221; he said. &#8220;That still matters, but it isn&#8217;t enough anymore. Shoppers have run into vague delivery windows and slow replies often enough that they now look for retailers who are specific and upfront about the process.&#8221;<\/p>\n<p style=\"text-align: justify\">He described three areas he believes matter most to online shoppers right now:<\/p>\n<ul style=\"text-align: justify\">\n<li><strong>Order transparency:<\/strong> clear, accurate information about where an order stands at any moment, rather than vague status updates.<\/li>\n<li><strong>Delivery promises:<\/strong> realistic timelines that are actually met, instead of optimistic windows that quietly slip.<\/li>\n<li><strong>Customer service response times:<\/strong> fast, direct access to a real answer when a shopper has a question or a problem.<\/li>\n<\/ul>\n<p style=\"text-align: justify\">&#8220;None of this is complicated,&#8221; Lobliner said. &#8220;It&#8217;s a matter of whether a retailer treats it as a priority or an afterthought. The retailers who treat it as a priority are the ones building repeat customers instead of one-time buyers.&#8221;<\/p>\n<p style=\"text-align: justify\">Why this matters industry-wide<\/p>\n<p style=\"text-align: justify\">Lobliner said the shift is not tied to any one corner of online retail. It is a pattern he sees across ecommerce broadly. &#8220;No matter what someone is buying online, the same questions come up: when will it get here, what happens if I need to send it back, and how fast can I get help if something&#8217;s wrong,&#8221; he said. &#8220;Retailers that answer those questions clearly, before the customer has to ask, are the ones earning trust in a crowded market.&#8221;<\/p>\n<p style=\"text-align: justify\">He added that this expectation has only grown as more shopping has moved online. &#8220;When a shopper can&#8217;t walk into a store and talk to someone in person, the digital experience has to do all of that work: transparency, reliability, responsiveness. There&#8217;s no in-person goodwill to fall back on if those pieces aren&#8217;t there.&#8221;<\/p>\n<p style=\"text-align: justify\">&#8220;My view is simple,&#8221; Lobliner said. &#8220;The retailers who win long-term aren&#8217;t necessarily the ones with the flashiest marketing. They&#8217;re the ones who are straightforward about the order process from start to finish.&#8221;<\/p>\n<p style=\"text-align: justify\">More information is available at <a rel=\"nofollow\" href=\"https:\/\/tigerfitness.com\/\">tigerfitness.com<\/a>.<\/p>\n<p class=\"caps\"><span style='font-size:18px !important'>Media Contact<\/span><br \/><strong>Company Name:<\/strong> <a rel=\"nofollow\" href=\"https:\/\/www.abnewswire.com\/companyname\/tigerfitness.com_192890.html\">Tiger Fitness<\/a><br \/><strong>Contact Person:<\/strong> Media Relations<br \/><strong>Email:<\/strong> <a rel=\"nofollow\" href=\"https:\/\/www.abnewswire.com\/email_contact_us.php?pr=online-retailer-marc-lobliner-comments-on-why-order-transparency-is-reshaping-ecommerce\">Send Email<\/a><br \/><strong>Phone:<\/strong> +1-877-397-3801<br \/><strong>Address:<\/strong>113 Commerce Drive  <br \/><strong>City:<\/strong> Loveland<br \/><strong>State:<\/strong> OH<br \/><strong>Country:<\/strong> United States<br \/><strong>Website:<\/strong> <a rel=\"nofollow noopener\" href=\"https:\/\/tigerfitness.com\" target=\"_blank\">https:\/\/tigerfitness.com<\/a><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.abnewswire.com\/press_stat.php?pr=online-retailer-marc-lobliner-comments-on-why-order-transparency-is-reshaping-ecommerce\" alt=\"\" width=\"1px\" height=\"1px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Marc Lobliner, founder of online retailer Tiger Fitness, comments on a broader ecommerce trend: shoppers increasingly expect clear delivery promises, simple returns, and fast customer service response times. Marc Lobliner,<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"http:\/\/www.northcarolinaheadlines.com\/news\/wp-json\/wp\/v2\/posts\/553743"}],"collection":[{"href":"http:\/\/www.northcarolinaheadlines.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.northcarolinaheadlines.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.northcarolinaheadlines.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.northcarolinaheadlines.com\/news\/wp-json\/wp\/v2\/comments?post=553743"}],"version-history":[{"count":0,"href":"http:\/\/www.northcarolinaheadlines.com\/news\/wp-json\/wp\/v2\/posts\/553743\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.northcarolinaheadlines.com\/news\/wp-json\/wp\/v2\/media?parent=553743"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.northcarolinaheadlines.com\/news\/wp-json\/wp\/v2\/categories?post=553743"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.northcarolinaheadlines.com\/news\/wp-json\/wp\/v2\/tags?post=553743"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}